Your no.1 guide to specialist accommodation industry product and service suppliers.
Members Login login
username
password
To register a new account, click here

Need a password reminder? Click here
Find a Preferred Industry Supplier browse categories


 

The Accommodation Managers Guide (AMG), published by Resort Publishing complies with the Privacy Act 1988 (Cth) ("Privacy Act") as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)("Amendment Act") and has adopted a set of privacy principles in its policy that is consistent with the National Privacy Principles as amended in September 2001 ("NPPs").

This privacy statement applies to this web site which is owned and operated by Resort Publishing.

How is my personal information collected?

The purpose of personal information that we collect from you will depend on how you interact with Resort Publishings web site. This section will explain in the broad sense, just how personal information may be collected via our web site and how this information contributes to the development of Resort Publishings web site.

Cookies

This web site uses cookies. Cookies are pieces of information that a web site can transfer to an individual's computer hard drive for tracking (site usage) user navigation and customising site information to further improve and enhance the user experience.

Most Internet browsers are preset to accept cookies. However, if you are concerned about the use of cookies you do have the option to opt out and refuse the transfer of cookies to your computer's hard drive. If you prefer not to receive cookies, you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. Please contact the company which produces your browser if you need help.

On-Line Forms

When submitting information for the purposes of an enquiry, we will collect details such as
(but not limited to) your name, contact details and where relevant, financial information, including credit card information and banking details.

 

We obtain most personal information through the Resort Publishing membership registration process and updates to membership details. You may provide information when you request or acquire a product or service from Resort Publishing or its related companies, provide a product or service to Resort Publishing, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with Resort Publishing by e-mail, telephone or in writing (for example if you contact customer service or provide feedback).

Some of this information is essential for us to be able to identify accurately who is using the service so that we may be able to respond to your requests and as such is indicated by mandatory fields. Mandatory Information Requirements are clearly identified and are denoted by an asterix (*). You will also be prompted when submitting a form if mandatory data has not been completed.

This information may also be used to inform you of additional products and services, which may be of interest to you. You can choose not to receive such information when you are undertaking membership registration on our website. We may also ask about your interests, but it is your choice whether to respond.

How much of your personal information you choose to disclose to Resort Publishing is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you sign up to become a member or submit feedback etc.

Generally, you may be asked to provide personally identifiable information when you:

  • send us your feedback or submit an article
  • create a link to Resort Publishings site
  • register for Resort Publishings services
  • subscribe to Resort Publishings publications
  • request sales and advertising information

In all cases, your information will be held in the strictest confidence.

How can I control my personal information?

Our commitment is to provide you with the opportunity to opt out, check or correct any information you have submitted on-line to Resort Publishing. Please refer to the appropriate page to request the changes. Where requested, Resort Publishing will remove any personal identifiable information from its current operational systems.
How secure is my information?

Any personal information that is submitted to our web site is held with the strictest confidence. This information is securely stored and access is restricted to authorised Resort Publishing personnel only, ensuring that your personal information is protected and safeguarded.

Under no circumstances will Resort Publishing sell or receive payment for licensing or disclosing your personal information.


How do we use your information?

The information we gather from your use of our web site enables us to provide better services that are tailored to your needs. For example, recording usage patterns help us identify the areas of our site that are popular and those that are not. The data that is gathered is aggregated for analysis by Resort Publishing. Identifiable characteristics and the user's name remain anonymous.

We use information that you submit in any one of the following ways:

  • to make changes to your profile at your request
  • to register information at your request
  • to respond to your submission or enquiry

We will only record your e-mail address if you send us a message. It will only be used for the purpose for which you have provided it, as outlined above. Your personal identifiable information will not be used for any other purpose.

Your personal information is not shared with any third parties unless explicitly and expressly communicated when you submit the information. However, where it is necessary for law enforcement purposes or where we believe there is a threat to a person's safety or health, we may need to disclose your personal information to third parties as required by law.

 

Is my personal information shared with anybody outside of Resort Publishing?

Resort Publishing acknowledges that you will click through to third party sites from our site and thus recommends that you refer to the privacy statements of the sites you visit.  Resort Publishing assumes no responsibility for information and content of third party sites.

How often should I check this privacy statement?

We may make changes to this statement from time to time, so you may like to check it each time you visit the site.

 
Development


There is much to be positive about

The maturity and size of the industry today means that it is better positioned than a whole range of businesses to manage and trade through the complex issues created by the global economic crisis. For many years the prophets of doom and gloom chose the t


Territory tourism investment opportunities

Tourism in the Northern Territory had a buoyant 2008 with demand for accommodation outstripping the national average. The latest accommodation figures indicated that Northern Territory hotels, motels and serviced apartments performed well with some of the


Dynamic SA drive for more visitors

The South Australian State Strategic Plan clearly articulates an ambitious goal, to boost tourist expenditure in South Australia to $6.3 billion by 2014. To make this happen, the South Australian Tourism Commission is implementing an exciting new strategy


The evolution of a brand

A brand is a collection of images and ideas representing a business, organisation or charity. More specifically, it refers to the descriptive verbal attributes and principles that convey a company, product or service. In essence, a brand encapsulates ever


Economic downturn and the R word

Well, here we go again; the economy is in a state of flux. Downturn, slowed economy, recession; all the dreaded words come back to us once again. However, before you hit that panic button, just remember that tough times require tough work by tough people.